Template:FAQ:Applications 03

There are two main general causes of problems retrieving information from the agent. Either the client tool may not like the request (and refuse to send it at all), or the agent may not respond with anything useful. The simplest way to distinguish between the two is to run the command with the command-line option '-d'.

If this doesn't display a hex dump of the raw outgoing packet, then it's the client side which is dropping the request. Hopefully you should see some form of error message, to help identify what's wrong.

If this displays one or more outgoing dumps (but nothing coming back), then the request is failing at the agent end. See the next entry for more details.

If you see dumps of both the outgoing request, and a response, but no results are displayed, then either there may be a problem with decoding the response (in which case you should see an error message), or the agent may simply not support the requested information (and the response is being discarded as irrelevant).